The problem: I’ve already changed my Google photo twice, yet the old photo keeps appearing in every single email I send, and I bet I’m not the only one struggling with this. So let’s figure out how to change your Google profile photo — for real this time!
Honestly, it took me way too long to figure this one out and I had to browse through way too many guides online to actually get it done. So, I felt like I should write another quick how-to guide for anyone who’s having the same tiny, but somewhat annoying problem.
Ok, get to the point already! Yes, I agree. To the point. Here are a few things you can try:
Here’s what I (obviously) tried first:
This is what I did the first time and it changed the image in the upper corner alright… however, every email I sent still showed the old photo as a little icon. Annoying! So, I investigated further. I did all the tricks. Below, you’ll find some of them.
Ironically, this one still shows my old photo…
Ok, so after the first two steps my bigger profile photo, as well as my Gmail login icon both changed alright. BUT… I still had that pesky, crappy summer holiday photo appearing as a tiny little thumbnail bubble in every single email I sent out to clients and the rest of them. Super annoying! I googled around a bit and someone suggested changing the photo via YouTube. Strange… but ok, let’s try that too.
Still not working? Ok, let’s try one more thing. Google’s About Me page. If you’re logged in with your Gmail or your Google account in general, you should find it at https://aboutme.google.com/. And on this page another one of your profile photos lives. Click on it, and another Pick a photo pop-up should appear. Do as you’re told.
Did any of these do the trick? Something still wrong? Please share in the comments and we can compare our struggles. For the record, I use a PC with the latest version of Chrome, and I’m not sure if all this applies to anything else. But we can discuss that in the comments as well.
How, I still have a couple of old photos appearing on YouTube and other places, but I’ll get back to those a bit later… some real life stuff to attend do!
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6 Comments
If you’ve updated your picture in the General tab of your Gmail settings, but when hovering over your name in your Chat list, you still see the old picture, check to make sure you haven’t set a picture for yourself in your Contacts list. Click Contacts on the left side of the page and search for your Gmail address. Select the entry for your address and check the picture on the right side of the page.
Yes, actually! I did this too in the end – found my own contact details and edited them. So many places where those pesky old photos can be hiding! :) Thanks.
I’ve done all the things on this page and I still have the old picture as my icon on my browser AND my youtube! Even though my new picture shows on my youtube channel page, when I comment it is the old one! SAVE ME!
Oh man!! How can it be so difficult?? Did you try the trick in the first comment as well?
Your information was extremely helpful but it didn’t solve my issue (changing the picture in the icon of my email). I had to delete the old profile picture for it to actually work. Which I was able to do by accessing the album archive (https://support.google.com/plus/answer/6008918).
Sometimes it takes a few days to work its way into the system. After following the suggestions here, my profile icon was changed to my new one in all except the one in the upper corner of the browser window. I’ve run into this problem before and after a few days, it fixed itself.
I guess you just gotta have patience.